Retail Wireless Representative
3 weeks ago
We are seeking talented individuals to join our team as Retail Sales Associates at Verge Mobile, a T-Mobile Premium Partner. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and ensuring customers have a seamless shopping experience.
The ideal candidate will possess excellent communication skills, be able to build trusting relationships with customers, and have a strong passion for helping others. If you are an enthusiastic person who enjoys working in a fast-paced environment and providing top-notch customer service, we encourage you to apply.
About Us
Verge Mobile is a dynamic and growing company that prides itself on providing a fun and educational work environment. Our stores offer unlimited financial earning opportunities, professional growth prospects, and a comprehensive benefits package, including competitive hourly pay, monthly commissions, paid training, and more.
Job Responsibilities
- This is a learning role where new associates work with their team, building skills and proficiencies in preparation for the next level up as a Mobile Representative.
- Must successfully complete new employee training.
- Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
- Builds proficiencies related to serving and selling T-Mobile products to customers while providing a best-in-class customer experience by:
- Helping customers pick up right where they left off in their shopping journey with consultative selling and services.
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
- Guiding customers through their purchasing experience with thoughtful questions, informative answers, and sharing expertise.
- Approach service and sales needs with care, patience, honesty, and empathy.
- Becomes skilled and consistently demonstrates the ability to balance customer service experience and performance goals.
Requirements
- High School Diploma/GED Required.
- Previous experience in restaurant, hospitality, retail sales, or customer service industry (previous wireless retail sales preferred).
- Basic math skills.
- Track record of achieving sales quotas/goals.
- Excellent communication skills, capable of building trusting relationships.
- Must be flexible to work various shifts throughout the week, including evenings, weekends, and holidays.
- Ability to stand long periods of time.
- Knowledge of wireless industry standards and technology preferred.
Perks
- Competitive hourly rate of pay: $15.65/Hr.
- Monthly commissions.
- Paid training.
- Career development and growth opportunities.
- Personal Time Off.
- Medical, Dental, Vision, and other insurance options.
- 401k with company match.
- Monthly and annual recognition contests and trips.
- Discounts on T-Mobile products and wireless phone service.
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