Billing Operations Specialist
4 weeks ago
Job Summary:
This role is responsible for the daily processing of orders that are ready to be invoiced and delivered to the customer. The position must adhere to strict KPI timeframes with regards to order processing and case management.
Key Responsibilities:
- Daily processing of open orders in a billable status resulting in a customer-facing invoice
- Processing of cases via SFDC case queues to progress orders through the lifecycle
- Invoice delivery to customers
- Hosting of daily POD calls to assist the business with driving process improvement on order management lifecycles
- Fields and manages requests from the business for escalation of invoicing to occur
- Invoice requests from Collections/Cash Applications/Customers; account updates as required
- Account reconciliation for special delivery customers
- Completeness and accuracy of daily processing
- Data analytic on account records
Requirements:
- High School diploma or GED
- 2+ years of business experience in a general office environment, demonstrating a working knowledge of billing policies and procedures and various automated accounting systems
- Intermediate Excel skills (LOOKUPs, pivot tables)
Benefits:
Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.
Equal Employment Opportunity:
Clean Earth provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics.
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