Dermatology Triage Coordinator
4 weeks ago
The Clinical Triage Specialist at Forefront Dermatology is responsible for coordinating ongoing medical care for patients. This role involves communicating with patients and medical professionals to address their needs and concerns.
Key Responsibilities:
Triage and document incoming clinical phone calls, including patient calls and pharmacy calls.
Communicate information on behalf of physicians and other medical professionals to patients as directed.
Document messages in patient charts as needed.
Manage new, renewal, and refill prescriptions for patients via the EMR system.
Adhere to compliance and complete compliance training.
Requirements:
High school diploma or general education degree (GED) required.
1 year of related clinical or complex scheduling experience preferred.
Certified MA preferred.
Skills and Abilities:
Detail-oriented with excellent communication skills.
Ability to work effectively and cooperatively with staff, board, clients, and the public.
Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
Ability to maintain confidentiality of information.
Work Environment:
The Clinical Triage Specialist will work in a fast-paced, multi-office environment and will be required to efficiently operate all job-related office equipment.
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