Pharmacy Care Coordinator Specialist

2 days ago


Eden Prairie, Minnesota, United States UnitedHealth Group Full time
Optum Clinical Excellence Team Member

At UnitedHealth Group, we are committed to helping people live healthier lives and making the health system work better for everyone. As a member of our Optum Clinical Excellence Team, you will play a pivotal role in improving health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

Key Responsibilities:
  • Engage with patients telephonically and in person to provide support and guidance on medication adherence
  • Triage patients needing pharmacist consultation and provide follow-up on medication changes as directed by pharmacist
  • Exercise positive customer service and communication skills with patients and other healthcare professionals
  • Assist in coordinating care with other healthcare professionals and document pharmacist intervention outcomes
  • Follow up on pharmacist recommendations with providers via fax and telephone
What We Offer:
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) savings plan and employee stock purchase plan
  • Education reimbursement and employee discounts
  • A supportive and inclusive work environment
Requirements:
  • High school diploma or equivalent required; 2+ years of current or recent pharmacy or PBM experience preferred
  • Intermediate level of proficiency with Microsoft Office Suite (including Excel)
  • Active/current National Pharmacy Technician Certification (PTCB, NCCT, or ExCPT) preferred


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