E-Discovery Technology Specialist
4 weeks ago
We are seeking a highly skilled E-Discovery Technology Analyst to join our Information Services Department at Fox Rothschild LLP. As a key member of our team, you will be responsible for handling all aspects of data processing, data management, and quality control using our in-house and managed services E-Discovery technology tools.
Key Responsibilities- Adhere to department workflows, documentation, and QC/QA procedures.
- Monitor the Operations ticketing system via the dashboard, pick up available tickets, and coordinate with E-Discovery Operations Administrator, Senior Analyst, and other team members to prioritize as needed.
- Manage the logging and storage of physical media to maintain the chain of custody, integrity, records retention procedures, best practices, and confidentiality of client data.
- Perform transfers of inbound and outbound data sets on physical media from/to internal servers using approved Fox Rothschild transfer methods and procedures.
- Assist in the creation, encryption, shipping, and quality control of physical media to and from Fox Rothschild to ensure client deadlines are met.
- Assist with various archiving and data disposal projects.
- Manage the media lab and associated data storage systems in accordance with Fox Rothschild procedures, including the physical media supply inventory.
- Identify and troubleshoot issues encountered while working with data and escalate to team members or management.
- Process data utilizing industry-standard E-Discovery software into various formats.
- Upload processed data sets to Relativity review workspace or provide in requested format.
- Relativity workspace administration, including creating new workspaces, building and updating search indexes, creating new users, setting/adjusting user permissions, and workspace templates.
- Understand the necessary internal workflow requirements for each service offering, so project specifications match client requirements/needs.
- Coordinate and/or perform web site collections, including social media, audio, and video, using firm-approved capture software and/or 3rd party vendors.
- Assist with support and maintenance of firms' litigation case management tool.
- Coordinate with Operations colleagues and/or Project Managers to help develop procedures and workflows that improve the overall level of service for our clients.
- Provide detailed and proactive updates to Project Manager(s) and other team members throughout the life cycle of work requests.
- Observe all standard E-Discovery Technology conventions and best practices.
- Gain/maintain knowledge of legal industry and legal technology by working with Project Managers, attending vendor product briefings/training sessions, reviewing professional publications, and attending industry-sponsored events/webinars.
- Bachelor's degree in a related field preferred; applicable work experience may be considered in lieu of a degree.
- Minimum of five years of technical experience and/or training.
- Experience working with ReadySuite strongly preferred.
- Experience working with Relativity Processing strongly preferred.
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
This is a full-time position, and the ideal candidate will be able to work independently with minimal supervision and maintain a strong commitment to communication and teamwork.
We are an equal opportunity employer and welcome applications from diverse candidates.
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