Sales Team Lead

1 day ago


Daytona Beach, Florida, United States Bluegreen Vacations Full time
Sales Manager Job Description

This is an exciting opportunity to lead a high-performing sales team in a fun and dynamic environment. As a Sales Manager, you will be responsible for staffing, developing, and leading a team of sales representatives who will engage with potential customers to generate leads and sell vacation packages.

Key Responsibilities:
  • Recruit, hire, train, schedule, coach, and motivate sales associates.
  • Deliver one-on-one conversations with each sales associate on a weekly basis.
  • Develop sales associates for success in their position and future growth.
  • Maintain appropriate staffing levels in accordance with operating hours.
  • Manage inventory and place orders for necessary collateral, including lead slips, pitch cards, maps, and other sales materials.
  • Take over and/or enter sales for struggling associates, training them on how to handle objections and close sales.
  • Review Medallia Package Sales Surveys and respond to Customer Care Agents' requests about Sales Alerts.
  • Immediately report customer service issues to the VP, Retail Marketing / Regional Director of Marketing.
  • Meet or exceed budgetary responsibilities related to lead generation and selling OPC Tours and Vacation Packages.
  • Accurately track and process payroll, collecting and maintaining sales associates' hours on timesheets or in the Kronos time-keeping system, and submitting to HR within payroll deadlines.
  • Complete and submit new hire onboarding paperwork as required by Human Resources.
  • Follow company policies and procedures, including ethics and compliance, and ensure the company-approved method of selling is being trained on and utilized.
Requirements:
  • Sales or marketing experience is required.
  • Previous management experience is preferred.
  • Sales management experience is a plus.
  • Knowledge and understanding of the timeshare industry, OPC marketing, or telemarketing sales is helpful.
  • Working knowledge of MS Office Suite.

Please note that Bluegreen Vacations Corporation is a wholly-owned subsidiary of Hilton Grand Vacations Inc. (HGV), and a transition to HGV is occurring as we integrate technology, systems, and branding. Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a broad candidate pool.


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