Branch Manager/Applications Support

3 weeks ago


Ruston, Louisiana, United States DXP Enterprises Full time
Job Description

We are seeking a highly skilled Branch Manager/Applications Support to join our team at DXP Enterprises. As a key member of our organization, you will be responsible for providing technical support to sales engineers and customers, as well as providing customer service, sales, and technical support to our sales force and customers.

Key Responsibilities:

  • Provide technical support to sales engineers and customers for the products and services provided by DXP Enterprises, Inc.
  • Provide customer service, sales, and technical support to sales force and customers.
  • Understand and implement policy to achieve both customer and company goals.
  • Work closely with sales, fabrication, and vendors to facilitate the sales effort and meet customer requirements.
  • Evaluate customer bid requirements, specifications, and other pertinent data.
  • Prepare proposals using vendor software, sales catalogs, and cost estimates according to technical and performance requirements.
  • Aid in the design and development of equipment and systems, and redesign of existing systems.
  • Notify inside and outside staff of new products and processes as needed.
  • Facilitate prompt remedy of customer technical problems, complaints, and failures.
  • Maintain organization of order files, monitor in-house orders, and assist sales and fabrication with project-related questions.

Qualifications:

  • Engineering degree or 5 years of related experience.
  • Preferred knowledge of centrifugal pumps, other fluid handling equipment, and fabricated pumping systems.
  • Must be able to work independently to achieve targeted results.
  • Well-organized and self-motivated.
  • Excellent interpersonal and effective communication skills.
  • Effective negotiating skills.
  • Project management experience and team work skills.
  • Proficient in Microsoft Office.


Physical Demand: None

Working Conditions: Shop/Office Environment

Training/Certifications: Any related to pumps, motors, couplings, mechanical seals knowledge

Shift Time/Overtime: Not required

Travel: None

Education: Bachelor's Degree in engineering-related or related experience

DXP Enterprises is a professional distribution management company that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services, and MROP Products and Services. We are committed to staying on the leading edge of technology, training, and products while attracting and retaining the best employees. Our corporate strategy is to be the best solution for the industrial customer.



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