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Patient Services Clerk

2 months ago


Saint Joseph, Missouri, United States Spectrum Health Full time

About Spectrum Health

Spectrum Health is a leading healthcare provider dedicated to delivering exceptional patient care through a wide range of medical services, including critical care, oncology, surgical procedures, and emergency services. Our facilities are equipped with state-of-the-art technology and staffed by highly trained professionals committed to improving the health of our communities.

Role Overview

The Unit Clerk plays a vital role in the healthcare team by performing essential administrative and clerical tasks. This position is responsible for maintaining confidential patient records, managing supplies, and ensuring the smooth operation of the unit. The Unit Clerk will greet and assist visitors, providing a welcoming atmosphere while managing various administrative duties such as scheduling appointments, processing orders, and entering data into the system in accordance with established protocols.

Key Responsibilities
  • Perform receptionist and secretarial duties while adhering to confidentiality standards.
  • Greet and direct patients and visitors, fostering a friendly and professional environment.
  • Manage computer data entry, appointment scheduling, and order processing efficiently.
  • Ensure compliance with hospital policies and procedures regarding patient information and unit operations.
Qualifications
  • High School Diploma or equivalent is required.
  • A minimum of 2 years of relevant experience is preferred.
  • Successful completion of a competency-based orientation program is mandatory.
  • Certification in Basic Life Support (BLS) from an accredited organization is required within specified timeframes.

Work Environment

This position is part-time, primarily working night shifts, with a commitment to providing quality care during designated hours. Flexibility in scheduling is essential, as weekend shifts may be required.

Commitment to Diversity

Spectrum Health is dedicated to fostering an inclusive workplace that values diversity and promotes equity. We encourage individuals from all backgrounds to apply and join our mission of providing outstanding healthcare services.

Application Process

Interested candidates are encouraged to explore opportunities within our organization and apply through the appropriate channels.