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Client Service Liaison

2 months ago

Hoboken, New Jersey, United States Banfield Full time
Client Service Coordinator Role

The Client Service Coordinator is a vital member of our veterinary team, responsible for ensuring seamless client and pet flow through our hospital. This role is crucial in maximizing the productivity of our veterinary medical team, fostering excellent communication with associates and clients, and delivering exceptional client experiences.

Key Responsibilities:
  • Drive client and pet flow through the hospital, ensuring efficient and effective service delivery.
  • Collaborate with the veterinary medical team to maximize productivity and optimize client care.
  • Develop and maintain strong relationships with clients, providing exceptional service and support.
  • Communicate effectively with associates, clients, and other stakeholders to ensure seamless service delivery.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive information.