Wellness Services Representative

4 weeks ago


Hoboken, New Jersey, United States Restore Cryotherapy of Jacksonville Beach Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Hyper Wellness Representative. As the face of our location, you will play a key role in delivering exceptional customer experiences and promoting our innovative wellness services.

Key Responsibilities:

  • Greet clients and assist them with our wellness services
  • Help clients over the phone and facilitate the booking, scheduling, and cancellation process
  • Onboard new clients, including completing medical waivers and creating profiles in our point-of-sale system
  • Conduct tours and sell service packages and memberships
  • Educate clients on our services, including medical benefits, precautions, and at-home care
  • Perform opening and closing procedures
  • Daily store operations, including maintaining store cleanliness and assisting with social media outreach

Requirements:

  • At least one year of customer service experience in a retail environment
  • Passion for health and wellness
  • Strong communication and collaboration skills
  • Ability to work weekends and flexible schedule
  • Hold or be working toward a degree in kinesiology, exercise science, personal training, or a related field

Benefits:

  • Competitive salary
  • Fun and positive work environment
  • Flexible schedule
  • Complimentary and discounted access to our wellness services
  • Opportunity for growth and development
  • Chance to learn about forward-thinking approaches to health and wellness


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