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Banquet Captain

2 months ago


Phoenix, Arizona, United States Kimpton Hotel Full time
About Us

We're a boutique hotel company that values human connections and strives to make a positive impact on our guests' lives. Our founder, Bill Kimpton, pioneered a new standard of hospitality that focuses on creating meaningful experiences for our guests.

Our Culture

We're a dynamic and entrepreneurial company that celebrates individuality and diversity. Our employees are encouraged to be themselves and bring their unique perspectives to work. We believe that when people can be themselves, they shine.

What We're Looking For

We're seeking a highly skilled Banquet Captain to join our team. As a Banquet Captain, you'll be responsible for providing exceptional food and beverage experiences for our guests. Your duties will include:

  • Coordinating meeting spaces for banquet and catering events to ensure compliance with banquet event orders (BEO) with level of service, quality, and hospitality.
  • Working with kitchen staff to ensure timely food preparation and delivery.
  • Ensuring that sanitation procedures are met for food handling safety.
  • Assisting with scheduling of employees.
  • Providing outstanding guest services and completing guest checks with accuracy.
Requirements

To be successful in this role, you'll need:

  • 2+ years of experience as a banquet captain or senior server.
  • Hotel banquet experience is a plus.
  • Knowledge of computer systems such as Excel, Word, and POS.
  • Outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing.
  • Passion for food and providing an outstanding guest experience.
  • Excellent verbal and written communication skills.
  • Flexible schedule, able to work evenings, weekends, and holidays.
What We Offer

We're committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We welcome and celebrate people of all backgrounds, ages, religions, physical abilities, sexual orientation, gender identities, and genders. We offer a dynamic and inclusive work environment that values individuality and creativity.