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Customer Service Representative

2 months ago


Mount Airy North Carolina, United States Lowes Foods Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Lowes Foods. As a Cashier, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our guests.

Key Responsibilities:

  • Process Guest Transactions: Accurately process guest's orders to ensure proper recording of sales and maintain a high level of accuracy in handling all monies and tender.
  • Maintain a Clean and Organized Work Area: Continually maintain a clean and organized work area, including the checkout lanes and surrounding areas, to ensure a safe and efficient shopping environment.
  • Provide Excellent Customer Service: Work well with all team members to grow community and provide exceptional customer service, including directing guests into their lane to maintain guest flow and achieve the Guest Arrival standard.
  • Maintain Cash Controls and Procedures: Maintain cash controls and procedures to eliminate shrink and perform all other duties as assigned by management.

Requirements:

  • Customer Service Skills: Friendly, outgoing personality and ability to work well with others.
  • Physical Demands: Ability to lift 25 lbs. consistently and 15 lbs. constantly, stand for extended periods of time, and retrieve and push in shopping carts.
  • Communication Skills: Effective communication and guest service skills, including the ability to read and understand information and direction.