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Automotive Parts Specialist
2 months ago
At Tooele Motor Company, our mission is to ensure every customer becomes a lifelong patron. We believe that satisfied employees lead to satisfied customers, and we reward those who demonstrate dedication and motivation. Each member of our team plays a vital role in our success. We are committed to providing the exceptional service and value that our community has come to expect from us over the years.
Position Overview
This role presents an excellent opportunity to embark on a career in automotive retail, allowing you to gain insights into the parts and service operations of our business.
Employee Benefits
- Comprehensive Medical and Dental Coverage
- Vision Insurance
- Life Insurance Plans
- 401K Retirement Savings Plan
- Employee Discounts on Various Products and Services
- Manage the entire parts sales process from initiation to completion
- Update customers regarding the status of their parts
- Engage with customers and colleagues in a courteous and professional manner
- Interpret and utilize the parts catalog effectively for parts identification
- Handle incoming calls, providing pricing information and other relevant details
- Review estimates from the body shop to ensure accuracy in parts ordering and pricing
- Deliver exceptional service to both internal and external customers
- Retrieve and fulfill orders from inventory
- Conduct weekly inventory checks to maintain stock accuracy
- Alert the parts manager about out-of-stock items or urgent shop materials
- Source out-of-stock parts from external suppliers and place emergency orders as needed
- Ensure all internal parts requests are billed appropriately on service repair orders
- Process payments from retail customers or secure credit authorizations
- Prepare orders for daily shipping, delivery, or customer pick-up
- High School Diploma or equivalent required
- Prior experience in auto parts sales is preferred
- Able to thrive in a fast-paced environment
- Strong organizational and time management skills
- Capable of reading and interpreting safety guidelines, operational instructions, and procedural manuals
- Proficient in performing calculations related to discounts, commissions, and other financial figures