BMC Remedy Integration Specialist

2 weeks ago


Hanscom Air Force Base, United States Peraton Full time
Job Description:
Peraton is seeking a skilled BMC Remedy Engineer to join our team. As a key member of our Information Technology function, you will be responsible for integrating BMC Remedy ITSM 20.02 or above into our daily functions.

The ideal candidate will have a minimum of 12 years of experience with a BS/BA, 10 years with an MS/MA, or 7 years with a Ph.D. They must also possess an active DoD Secret Clearance and have expertise in BMC Remedy development and administration, as well as enterprise ITSM management experience.

You will work closely with our team to analyze business requirements, code modifications or new programs, create documentation, test and maintain applications, infrastructure, and information systems, including database management systems.

This is a unique opportunity to contribute to the success of our company and advance your career as a BMC Remedy expert.

Responsibilities:
  • Analyze business requirements and make recommendations to Enterprise ITSM management.
  • Determine and analyze needs and requirements using Remedy expertise.
  • Develop and execute project plans based on determinations.
  • Provide direction on upgrade/transition to BMC Helix ITSM platform 20.02.07.
  • Develop and enhance Remedy ITSM and Patch Management workflows.
  • Assist in the development of system documentation on revised systems changes.


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