Cafe Operations Manager

20 hours ago


Jersey City, New Jersey, United States Banque Chocolate Full time
Job Title: Cafe Manager

We are seeking a highly skilled and experienced Cafe Manager to lead our cafe operations at Banque Chocolate, a high-end cafe in Hudson, NY. As a Cafe Manager, you will be responsible for overseeing daily cafe operations, ensuring top-notch service and smooth workflow.

Responsibilities:
  • Oversee daily cafe operations, ensuring top-notch service and smooth workflow.
  • Manage, train, and motivate cafe staff to provide excellent customer service.
  • Maintain inventory and manage vendor relationships to ensure stock levels meet operational needs.
  • Implement and maintain food and beverage quality control standards.
  • Handle scheduling, payroll, and other administrative duties.
  • Ensure the cafe adheres to all health, safety, and sanitation regulations.
  • Collaborate with the team to create and implement marketing initiatives and promotions to boost sales.
  • Continuously improve the guest experience by gathering feedback and making data-driven decisions.
Requirements:
  • Proven experience as a Cafe Manager or similar role in the hospitality industry.
  • Strong knowledge and hands-on experience with coffee, including preparation, brewing methods, and equipment.
  • Minimum of 2 years of bar experience, including crafting and serving cocktails, wine, and other beverages.
  • Experience managing a retail counter, including cash handling, product display, and customer interactions.
  • Strong leadership skills with the ability to motivate and manage a team.
  • Excellent customer service and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Knowledge of cafe operations, including food and beverage prep, health codes, and safety regulations.
  • Ability to manage inventory and budget effectively.
  • Passion for food, coffee, and creating a warm, inviting atmosphere for guests.


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