Medical Assistant

4 days ago


Toledo, Ohio, United States Toledo Clinic Full time
Job Title: Medical Assistant

Toledo Clinic's Primary Care Department is seeking a highly skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and support to our patients and healthcare team.

Key Responsibilities:
  • Answer patient telephone calls related to medical/urological questions
  • Interact with physicians to get answers to patient questions and relay the information to patients
  • Refill medications
  • Prior authorizations
  • At the request of the physician, call in prescriptions
  • Various clerical duties (answering phones, scheduling appointments, etc.)
  • Follow up with lab work and/or xrays
Requirements:
  • Excellent telephone skills required. 90% of this position requires talking on the telephone.
  • Medical background to be able to triage patient questions appropriately
  • Attention to detail and being conscientious to follow up with patients
  • Must be able to work quickly and accurately
  • MA certification and RMA/CMA/CCMA credential
  • Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame
  • Seeks appropriate tasks when primary tasks are completed and assists coworkers as needed
  • Demonstrates adaptability to expanded roles
  • Adheres to all Toledo Clinic policies and procedures
Preferred Qualifications:
  • Previous experience helpful

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