Restaurant Operations Manager

1 week ago


Highlands Ranch, Colorado, United States Nick & Moes Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to lead our restaurant and retail operations. As a key member of our team, you will be responsible for overseeing all aspects of our business, including food service, customer satisfaction, and staff management.

Key Responsibilities:
  • Oversee all front and back of the house restaurant/Retail operations.
  • Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.
  • Maintain quality control for all food served.
  • Analyze staff evaluations and feedback to improve the customer's experience.
  • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
  • Oversee health code compliance and sanitation standards.
  • Seek ways to cut waste and decrease operational costs.
  • Generate weekly, monthly, and annual reports.
  • Train new employees and provide ongoing training for all staff.
Requirements:
  • Significant work experience in management and the hospitality industry.
  • Strong working knowledge of food and beverage service.
  • Ability to use restaurant management software.
  • Strong leadership skills.
  • Decisive and critical thinker.
  • Supervise day-to-day task assignments.
  • Hire, train, manage and develop store associates.
  • Plan and execute sales strategy.
  • Restaurant experience required.
  • Deliver exceptional customer service.
  • Meet and/or exceed performance and profit goals.
  • Successful multiunit supervision or big-box General Manager experience is strongly preferred.
  • Accountability to self and others.
  • Proven exemplary customer service skills.
  • Leadership.
  • Organized.
  • Bachelor's Degree in Business or related discipline/experience preferred.
About Us:

We are a convenience store and gas station with multiple delicious food offerings, a big time services, and a small town feel. We have been proudly serving our communities for over 20 years. We are committed to providing excellent customer service and a clean, safe environment for our customers and employees.

We offer a competitive benefits package, including health insurance, dental, vision, and life insurance, 401K, paid vacation/PTO, and free meals. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



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