Collision Repair Center Manager
1 week ago
We are seeking a highly skilled and experienced General Manager to lead our Collision Repair Center in Turlock, California. As a key member of our team, you will be responsible for providing an exceptional customer experience while maintaining the day-to-day operations of the store. Your primary focus will be on planning and implementing daily operations to ensure overall KPIs and insurance metrics are met. You will also be responsible for coaching and empowering team members to achieve their individual goals and success.
Key Responsibilities:
Ensure consistent execution of our WOW plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target, and track monthly sales, profit, and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
Attend training, information sessions, and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education and/or Experience Required:
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills/Abilities:
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Compensation Details:
$150,000 / Annually + Bonus Incentives
This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.
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