Financial Center Manager

1 week ago

Turlock, California, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

We're devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees.

We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals.

Job expectations include ensuring operational excellence and cohesive effectiveness.

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC.

Responsibilities:
  • Develops talent, including proactive sourcing of candidates
  • Manages client traffic, engaging and appropriately routing clients, and fostering client retention
  • Manages business results through formalized management routines and coaching
  • Creates a world-class client experience environment
  • Manages market-level initiative prescribed by market leaders
  • Drives operational excellence by engaging employees on business strategy
  • Manages organizational priorities and effective execution
Managerial Responsibilities:

At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Breaks down barriers to create a more inclusive environment that supports company D&I goals
  • Challenges end-to-end process efficiency and effectiveness, champion data-driven decision-making and removes obstacles to optimize operations
  • Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success
  • Inspects and challenges risk controls, governance, and culture to ensure the timely identification, escalation, debate, and remediation of risk across the organization
  • Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance
  • Efficiently allocates and manages resources across the organization to drive short and long-term profitability
  • Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs
  • Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage

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