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    1 month ago


    Columbus, Ohio, United States Drury Hotels Full time

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  • Night Auditor

    1 month ago


    Columbus, Ohio, United States Drury Hotels Full time

    At Drury Hotels, we're committed to providing exceptional guest experiences. As a Night Auditor, you'll play a critical role in ensuring the smooth operation of our front desk and hotel services. Your responsibilities will include checking guests in and out, promoting sales-related programs, maintaining accurate records, and handling cash transactions....

Night Auditor

2 months ago


Columbus, Ohio, United States Home2TRU Grove City Full time
Job Summary

We are seeking a highly organized and detail-oriented Night Auditor to join our team at Home2/TRU Grove City. As a Night Auditor, you will be responsible for performing front desk duties and completing nightly audit procedures to ensure the accuracy and security of our hotel's financial transactions.

Key Responsibilities
  • Front Desk Operations: Check-in and check-out guests, make stay reservations, and answer phone calls in a professional and courteous manner.
  • Nightly Audit Procedures: Count cash drawers, complete downtime reports, and print guest request/comment reports and CRM reports.
  • Room Management: Check in remaining guests, enter wake-up calls, and deliver folios to due-out rooms.
  • Inventory Management: Restock suite shop and guest amenities, and print paper and key packets.
  • Cleaning and Maintenance: Clean the desk area, back office, and lobby areas, and count cash drawers and drop money in the safe.
  • Communication: Communicate with prior and next shifts about any details or issues that need to be addressed.
Requirements
  • Education: Prior hotel experience and OnQ training are preferred.
  • Language Skills: Must be able to speak, read, write, and understand English.
  • Customer Service: Provide excellent customer service and maintain a positive guest experience.
  • Work Habits: Meet and exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance.
What We Offer
  • Competitive Hourly Wage: $16 per hour.
  • Benefits Package: Medical, dental, vision, life insurance, critical and accident insurance, PTO, and hotel discounts.