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Customer Service Ambassador

2 months ago

Jefferson, Georgia, United States Uline Full time

Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Uline. As a key member of our call center, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Process customer orders and inquiries in a collaborative and efficient manner.
  • Communicate with customers to understand their needs and provide solutions.
  • Help customers navigate our website and online ordering system.
  • Provide product and solutions expertise to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced call center environment.
  • Strong problem-solving and analytical skills.
  • Knowledge of customer service principles and practices.

About Uline: Uline is a leading distributor of shipping, packaging, and industrial supplies. We are committed to providing our customers with exceptional service and support.