Customer Service Ambassador

2 weeks ago


Jefferson, Georgia, United States Uline Full time

As a key member of Uline's customer-facing team, you will play a vital role in delivering exceptional service to our clients. Your primary responsibility will be to process customer orders and inquiries in a collaborative call center environment, utilizing cutting-edge technology to streamline communication. You will engage with customers through phone, email, and chat, providing personalized support and guidance to help them navigate Uline's website and online ordering platform. By doing so, you will contribute to the company's mission of providing world-class solutions to our customers.

Key Responsibilities:
  • Process customer orders and inquiries in a timely and efficient manner
  • Communicate effectively with customers through various channels
  • Provide product and solutions expertise to customers
  • Collaborate with internal teams to resolve customer issues


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