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Client Support Specialist

2 months ago

Chattanooga, Tennessee, United States ASK Consulting Full time
Job Overview

All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.

Position: Client Support Specialist

Location: Chattanooga, TN (Onsite)

Contract Duration: 6+ months

Compensation: $22 - $24.32 per hour

Role Summary:

The Client Support Specialist will be responsible for managing client enrollments, maintaining accurate data, and ensuring compliance with relevant regulations. This role requires a detail-oriented individual with strong communication skills.

Key Responsibilities:

  • Enrollment Management: Oversee the complete process of client enrollments, modifications, and terminations.
  • Data Oversight: Manage underwriting options, input membership data, and facilitate the ordering of identification cards.
  • Billing Reconciliation: Address billing discrepancies, keep transaction records up to date, and oversee various billing processes.
  • Regulatory Compliance: Ensure compliance with COBRA regulations and manage contributions to Health Reimbursement Arrangements (HRA) and Health Savings Accounts (HSA).
  • Technical Assistance: Provide technical support and compile weekly performance reports.

Qualifications:

  • Education: High School Diploma or equivalent required.
  • Experience: Minimum of 2 years in the healthcare sector.
  • Skills: Proficient in Microsoft Office Suite, with excellent communication and organizational abilities.

About ASK Consulting: ASK Consulting is a recognized leader in technology and professional services recruitment, serving Fortune 500 companies across the nation. With multiple offices and global delivery centers, ASK Consulting is dedicated to connecting talented individuals with exceptional career opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.