Customer Service Representative
1 week ago
Rural King Farm and Home Store is committed to creating a positive and rewarding work environment for our associates. We strive to provide opportunities for growth, competitive benefits, and a people-first culture that fosters a sense of community and teamwork.
Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling customer phone calls, orders, and live chats, providing exceptional service and support to our customers.
Key Responsibilities- Handle customer phone calls and orders in a timely and professional manner
- Respond to customer live chats and provide accurate and helpful information
- Manage customer returns and communicate with coworkers to ensure timely resolution
- Use general office equipment and software to assist customers and manage tasks
- Participate in learning initiatives and training programs to stay up-to-date on the latest developments
- At least 1 year of customer service experience or equivalent combination of experience and education
- Working knowledge of Microsoft Office Suite
- Excellent verbal and written communication skills
- Ability to maintain a seated or standing position for extended durations
- Competitive benefits package
- Opportunities for growth and professional development
- A people-first culture that values teamwork and community
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Mattoon, Illinois, United States Rural King Supply Full time{"title": "Customer Service Representative", "description": "About the RoleRural King Supply is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our customers through phone calls, live chats, and other...
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Customer Service Representative
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Mattoon, Illinois, United States Rural King Full timeAbout UsRural King is a leading farm and home store, serving rural communities across the United States. With over 130 locations in 13 states, we provide a wide range of essential products and services to our customers.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service...
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Customer Service Representative
2 weeks ago
Mattoon, Illinois, United States Rural King Full timeAbout UsRural King is a leading farm and home store that strives to create a positive and rewarding work environment for its associates. We offer opportunities for growth, competitive benefits, and a people-first approach to business.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service...
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Customer Service Representative
1 week ago
Mattoon, Illinois, United States Rural King Full timeAbout UsRural King is a leading farm and home store, serving rural communities across the United States.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer phone calls and orders, ensuring a positive and enjoyable online shopping...
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Customer Service Representative
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Mattoon, Illinois, United States Rural King Supply Full timeAbout UsRural King Supply is a leading farm and home store that strives to create a positive and rewarding work environment for our associates. We offer opportunities for growth, competitive benefits, and a people-first approach to ensure our team members feel valued and supported.Our MissionWe aim to provide an exceptional experience and service to our...
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Customer Service Representative
1 week ago
Mattoon, Illinois, United States Rural King Supply Full timeAbout UsRural King Supply is a leading retailer of farm and home supplies, dedicated to providing exceptional customer service and support to our rural communities.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for handling...
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