Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Formosa Plastics Corporation, U.S.A.
Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.
Key Responsibilities:- Respond to customer inquiries via phone, email, or chat
- Analyze customer requests and provide accurate information or escalate to the appropriate team member
- Resolve customer complaints and issues in a timely and professional manner
- Enter sales orders into the system and contact customers to confirm order details
- Provide product information, pricing, and delivery times to customers
- Build and maintain relationships with customers to ensure long-term satisfaction
- Strong written and verbal communication skills
- Background in customer service or a related field
- Intermediate knowledge of Microsoft Office and Teams
- Proficiency in SAP and AS400
- Ability to work in a fast-paced environment and adapt to changing priorities
This position will be based in our Hauppauge, NY office and will require occasional remote work. The ideal candidate will be able to work independently and as part of a team to achieve customer satisfaction.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and customer-focused individual, please submit your application for this exciting opportunity.
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Customer Service Representative
2 days ago
Hauppauge, New York, United States Formosa Plastics Corporation, U.S.A. Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Respond to...
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Customer Service Representative
1 week ago
Hauppauge, New York, United States Formosa Plastics Corporation, U.S.A. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Formosa Plastics Corporation, U.S.A. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesRespond to customer...
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Customer Service Representative
2 weeks ago
Hauppauge, New York, United States Formosa Plastics Corporation, U.S.A. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Formosa Plastics Corporation, U.S.A. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and requests in a timely and...
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