Application Technical Business Analyst

2 days ago


Green Bay, Wisconsin, United States TEKsystems co Allegis Group Full time
About the Role

We are seeking a skilled Technical Business Analyst to support the ParcView system, a real-time analytics software used in manufacturing facilities. As a Technical Business Analyst, you will work closely with stakeholders to gather requirements, understand pain points, and ensure the product meets expectations.

Key Responsibilities
  • Define and communicate the product vision and strategy for the ParcView system, aligning with company objectives and user needs
  • Collaborate with stakeholders to gather requirements, understand pain points, and ensure the product meets expectations
  • Oversee the administration of the ParcView system, including configuration, maintenance, and troubleshooting to ensure optimal performance and reliability
  • Manage the day-to-day operation of the ParcView platform, including configuration, maintenance, software version updates, licensing, and troubleshooting
  • Document processes, procedures, and system configurations for reference and training purposes
  • Provide technical support and guidance to end-users, addressing inquiries and resolving issues in a timely manner
  • Integrate ParcView with other data sources and systems to ensure seamless data flow and accessibility
  • Convert legacy PI displays and other related assets to ParcView, ensuring functionality and user satisfaction
Requirements
  • Experience in an IT Application Support or operations role supporting manufacturing or similar industry
  • Proven ability to collaborate with cross-functional teams to deliver solutions to manufacturing
  • Demonstrated excellent analytical and problem-solving skills, with the ability to anticipate issues and proactively implement solutions
Preferred Qualifications
  • Prior experience as a software platform owner
  • Prior experience with ParcView, PI ProcessBook, PI Vision or other process visualization tools (SCADA, HMI, etc)
  • Experience with scripting languages such as Python, PowerShell, or JavaScript for automation tasks
  • Knowledge of SQL and database management systems for data manipulation and reporting
  • Familiarity with industrial data systems and protocols (e.g., OPC, SCADA) for data acquisition
About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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