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Patient Care Triage Assistant
2 months ago
Northwest Medical Homes, LLC is seeking a dedicated and motivated full-time Triage Medical Assistant (MA). If you are interested in becoming part of a dynamic and expanding primary care facility, we encourage you to explore this opportunity.
ABOUT NORTHWEST MEDICAL HOMES, LLC
Our mission is to provide comprehensive healthcare services to families and individuals in our community. We are dedicated to ensuring accessible, affordable, and high-quality medical care delivered in a timely and compassionate manner. Our clinic recognizes that health encompasses both physical and mental well-being, which is why we integrate behavioral health and pharmacy services to support holistic health.
We are committed to enhancing the potential of our most valuable resource: our staff. Embracing change and the opportunities it presents, we focus on delivering exceptional patient care and are dedicated to recruiting, developing, rewarding, and retaining our diverse workforce. We offer competitive compensation, comprehensive benefits, career advancement opportunities, and a supportive work environment.
A DAY IN THE ROLE OF A TRIAGE MEDICAL ASSISTANT (MA)
As a Triage Medical Assistant (MA), you will enhance the operational efficiency of our practice and ensure that we provide the highest standard of patient-centered care. Acting as the intermediary between patients and healthcare providers, you will create a welcoming atmosphere and facilitate smooth patient visits.
Your attention to detail will be crucial as you accurately document patient information in the electronic medical record (EMR) system. Additionally, you will assist in triaging incoming calls to assess the urgency of medical concerns, identify the appropriate provider, and coordinate appointment scheduling.
QUALIFICATIONS FOR A TRIAGE MEDICAL ASSISTANT (MA)
- Completion of a medical office assistant training program (CMA certification required within one year)
- Basic proficiency in computer applications
- Strong patient-focused customer service abilities
Experience with electronic medical records (EMR) is preferred but not mandatory. Are you a reliable team player who collaborates well with others? Can you deliver compassionate care to a diverse patient population while maintaining professional boundaries? Do you possess excellent communication and interpersonal skills? Are you organized and capable of effectively managing multiple tasks? If so, you may be an ideal candidate for this vital role in healthcare.
WORK SCHEDULE
Our work schedule includes Wednesday through Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 5:00 PM, with flexibility in hours available.
APPLICATION PROCESS
We value your time, which is why we have streamlined our application process. If you believe you possess the necessary customer service and administrative skills for this Triage Medical Assistant position, we invite you to complete our initial 3-minute, mobile-friendly application. We look forward to the possibility of working together.
**Please note that our company reserves the right to modify policies at any time, and these policies should not be construed as a contract of employment.**
