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Public Safety Officer

2 months ago

Grafton, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and experienced Public Safety Officer to join our team at Advocate Health. As a Public Safety Officer, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.

Key Responsibilities
  • Provide security services with professionalism, fairness, and compassion in challenging circumstances, adhering to policies, procedures, and training.
  • Perform routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections, audits, and thorough contraband searches.
  • Respond to service calls, such as combative or threatening patients or visitors and team member incidents, and serve as a primary resource for de-escalation.
  • Investigate incidents that occur on Advocate Aurora property and complete timely and accurate reports.
  • Liaison with state and local law enforcement and first responder agencies, and coordinate, brief, and monitor law enforcement prisoner patient guard activities.
  • Maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, and conducted energy weapon (Taser) use.
Requirements
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.
  • A valid driver's license issued by the Division of Motor Vehicle.
  • Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.
Preferred Qualifications
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
  • Ability to use a computer to document work such as Microsoft Word, Excel, navigating a web page, and database entry.
Working Conditions
  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.
  • Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.