Customer Service Associate

3 weeks ago


Carlsbad, United States Dave & Buster Full time
Unlock a World of Opportunities

At Dave & Buster's, we're more than just a restaurant and entertainment venue – we're a community of enthusiastic team members who are passionate about delivering exceptional experiences to our guests.

Salary: $16 - $16.5 per hour

Job Overview

We're seeking an experienced Customer Service Associate to join our dynamic game center team As a key member of our crew, you'll be responsible for ensuring that our guests have an unforgettable experience from the moment they step foot in our doors.

Key Responsibilities:

  • Maintain a clean and welcoming environment, adhering to all company safety and sanitation policies and procedures.
  • Provide exceptional customer service by greeting guests, answering questions, and resolving any issues that may arise.
  • Support our bartenders, cocktail staff, and wait staff by maintaining area cleanliness and providing necessary support to ensure fast, friendly, and accommodating service.
  • Buss and reset tables, deliver food to tables, and ensure guests have everything they need.
  • Offer assistance to guests by clearing away dishes and glassware, and refilling beverages.
  • Assist in party setup, maintain restroom cleanliness, and restock supplies as needed.
  • Collaborate with other team members to ensure seamless execution of events and promotions.
Requirements

To succeed in this role, you'll need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment with distracting conditions.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Ability to lift up to 30 pounds and move about the facility.
  • A flexible schedule, including nights, weekends, and holidays.

What We Offer:

  • A competitive hourly rate: $16 - $16.5 per hour.
  • A fun and dynamic work environment with opportunities for career growth and development.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) matching.
  • A FREE games and dining pass program for employees and their families.
  • Ongoing training and support to help you excel in your role.

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