Customer Service Representative

3 days ago


Carlsbad, United States Carter'sOshKosh Full time

Company Overview

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Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children.

We are a leading retailer of baby clothing, kids clothes, and toddler clothing under our Carters, OshKosh Bgosh, Skip*Hop, and Little Planet brands.

We operate over 1,000 Company-operated stores in the United States, Canada, and Mexico and sell our products online at various websites.

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Job Description

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We are seeking a Seasonal Associate to join our team

As a Seasonal Associate, you will be the first face of the brand for growing families.

You will congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey.

You will join a welcoming and inclusive environment that values and optimizes skills and talents.

Responsibilities

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  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.

We are looking for candidates with a positive and solutions-oriented mindset, demonstrated customer service and engagement skills, effective and professional verbal and written communication skills, and the ability to manage multiple tasks at once.

Benefits

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We offer competitive pay rates ranging from $15.50 - $17.75 per hour based on experience and location.

Schedules that fit your life, allowing you to balance work and personal activities.

Part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more.

The opportunity to learn and build skills and grow as an individual.

Development programs to help you grow in your current role and beyond.



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