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Sales Associate

2 months ago

Milwaukee, Wisconsin, United States Urban Outfitters Full time

{"Role Summary": "As a Sales Associate at Urban Outfitters, you will contribute to driving sales through providing a genuine experience to each customer. You will be responsible for creating a personalized shopping experience, utilizing technology to stay informed on company priorities and promotions, and delivering a seamless, omni-channel shopping experience through the use of available tools.", "Responsibilities": {"Brand Experience": ["Act as a brand representative reflective of the company values", "Initiate conversation, share advice and product knowledge to interact with the customer in a personalized way", "Utilize technology to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)", "Maintain Urban Outfitters visual and operational standards while keeping the focus on the customer", "Support the shipment process to gain awareness of product including what's new and what's already on the floor; contribute to completion of omni-order fulfillment processes"], "Teamwork + Communication": ["Contribute to the store by being positive, respectful, and helpful to others", "Collaborate with peers and leadership, sharing ideas and jumping in to support the needs of the team", "Exhibit a willingness to learn and adapt; be flexible to change and open to try new ways of doing things"], "Visual + Business Operations": ["Adhere to stores safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support the profitability of the store"]}, "Qualifications": ["Passion for UO brand", "Experience in customer service", "Experience being a team player", "Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays"]}