Optical Team Lead

2 weeks ago


Aurora, Colorado, United States EssilorLuxottica Full time

Job Summary

The Team Lead plays a vital role in delivering exceptional customer service and ensuring the success of our stores. As a key member of our team, you will be responsible for managing key optical and lab processes, creating a safe working environment, and providing guidance to our sales associates.

Key Responsibilities

  • Ensure exceptional customer service and create a positive shopping experience
  • Manage key optical and lab processes to achieve exceptional results
  • Provide guidance and training to sales associates to strengthen their knowledge and skills
  • Ensure finished eyewear meets optical standards and customer requirements
  • Responsible for basic operation, cleaning, and maintenance of lab tools and systems

Requirements

  • High School diploma or equivalent
  • Strong optical and retail experience
  • Knowledge of current optical theory and merchandise
  • Strong communication and interpersonal skills
  • Leadership and training experience

Preferred Qualifications

  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Eyewear Inspector Certification
  • LensCrafters Quality, Fitting, and Adjusting Program
  • Optical machinery/instruments experience

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