Shift Manager
2 weeks ago
At Checkers & Rally's, we strive to make a positive impact on our Franchisees, Teams, and Guests by delivering exceptional service and achieving sales and profit goals. As a Shift Manager, you will play a crucial role in supporting the General Manager by managing successful shifts, executing procedures, and providing excellent Guest and Team service.
How You Make a Difference Every Day- Drive sales and profits by promoting Guest satisfaction and managing restaurant operations effectively.
- Escalate concerns or recommendations with the restaurant, employees, or Guests to the General Manager in a timely manner.
- Ensure policy and procedures are being followed on shifts and provide training to Team Members on Company operations, policies, and procedures.
- Identify and respond to complaints and policy and procedures violations promptly.
- Maintain a safe, clean, and fun environment for employees and Guests.
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
- Basic math skills.
- Ability to work flexible schedules and extended hours.
- High energy to keep up with our fast-paced environment.
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow.
- Operations Excellence: Our team strives for and delivers exceptional results.
- Training & Development: We invest in our team members' growth and well-being.
- Personal & Career Growth: You can achieve more, get more, and be more at Checkers & Rally's.
- Benefits & Rewards: We offer comprehensive benefits, recognition programs, bonuses, and opportunities for advancement.
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