Dunkin' Shift Leader

2 weeks ago


Davenport, Iowa, United States Dunkin' Full time
Job Title: Dunkin' Shift Leader

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin'. As a Shift Leader, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and achieve operational excellence.

Key Responsibilities:
  • Lead a team of restaurant staff to deliver exceptional customer service and achieve operational excellence.
  • Coach and develop team members to improve their skills and performance.
  • Manage inventory, labor, and cash handling to ensure efficient operations.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Communicate effectively with team members, management, and customers to resolve issues and improve customer satisfaction.
Requirements:
  • Previous leadership experience in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic computer skills and knowledge of point-of-sale systems.
  • High school diploma or equivalent required.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for career advancement.
  • Flexible scheduling.
  • Discounts on food and merchandise.


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