Parts Counter Specialist

2 weeks ago


New London, Connecticut, United States Secor Auto Center Full time

About the Role:

We are seeking an experienced Parts Counter Advisor to join our team at Secor Auto Center. As a key member of our parts department, you will be responsible for ensuring the efficient and accurate processing of parts orders, inventory management, and customer service.

Key Responsibilities:

  • Track and manage all incoming and outgoing parts, including locating out-of-stock items and submitting emergency orders as needed.
  • Process parts payments and ensure accurate billing through the service department and collision repair shop.
  • Package and ship parts back to manufacturers, maintaining accurate records.
  • Consult parts manuals to identify the correct parts for vehicles being serviced.
  • Provide exceptional service to internal and external customers, working closely with technicians to fill repair orders.
  • Oversee the parts sales process from start to finish.

About Secor Auto Center:

Secor Auto Center is a family-owned business with a rich history in the automotive industry. We pride ourselves on providing high-quality new and used vehicles, exceptional customer service, and a commitment to excellence in our service center and body shop. With over 50 years of experience, we have established ourselves as a trusted partner in Eastern Connecticut.



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