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Shift Operations Manager

1 month ago

Ashburn, Virginia, United States Papa John's Pizza Full time
Job Overview

We are seeking a skilled Shift Leader to oversee and coordinate our restaurant team. As a key member of our operations team, you will be responsible for ensuring seamless service delivery and maintaining a clean and safe environment for our customers.

Key Responsibilities:

  • Supervise and coordinate team members to ensure efficient service delivery
  • Manage daily schedules to optimize team performance
  • Train and evaluate team members to enhance their skills and knowledge
  • Monitor and analyze sales data to inform business decisions
  • Resolve customer complaints in a professional and courteous manner
  • Maintain a clean and organized store environment

Requirements:

  • Previous experience in food service or a related field
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Excellent problem-solving and analytical skills