Hospital Operations Manager

4 weeks ago

Redmond, Washington, United States VCA Antech, Inc. Full time
Job Summary

We are seeking an experienced and motivated individual to lead our doctors and staff as a Hospital Manager at VCA Antech, Inc.

The Hospital Manager will perform a wide range of administrative activities related to the hospital, under the guidance of the Regional Operations team, with the support of and input from Medical Director.

The ideal candidate will have a passion for demonstrating and expecting excellence in customer service, demonstrated ability to adjust controls and systems to ensure sustained growth and development, experience with budgeting, planning and driving financial results, knowledge of sales and marketing techniques, excellent verbal and written communication skills, ability to make decisions, delegate responsibility and achieve results with hospital team members, professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.

The Hospital Manager will mentor the staff and oversee the business operations, quality of patient care, foster a culture of client service excellence and ensure profitable operation of the practice, while creating an environment of trust, respect and enthusiasm.

Key Responsibilities:

  • Partner with the hospital medical director to ensure delivery of high standards of care.
  • Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service.
  • Assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
  • Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success.
  • Maintain strong client and local community relationships.
  • Supervise the administration and case review of client medical complaints.
  • Positively represent the hospital and VCA in the professional community and to the general public.

Benefits:

  • Competitive compensation.
  • Comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at https://www.vcaantech.com/careers/equal-opportunity-employer/

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