Restoration Operations Manager
4 weeks ago
Restoration General Manager
Vanity Fur Mobile Pet Salons is seeking a skilled Restoration General Manager to lead our disaster cleanup team. As a key member of our organization, you will be responsible for driving business operations to ensure productivity and excellence in client service.
Key Responsibilities:
- Lead a team of restoration technicians on projects
- Enforce project and performance standards to ensure high-quality customer satisfaction
- Establish and communicate clear standards of performance and budgets for each client account
- Supervise and manage project work to comply with assigned deadlines and schedules
- Document each project thoroughly and consistently follow up with clients and insurance companies for payments
- Establish and ensure compliance of operational unit's short-term and long-term goals with overall company objectives
- Manage and monitor sales and be accountable for exceeding expectations on client accounts
Requirements:
- Minimum 1 year of restoration industry experience as an operations manager
- Minimum 1 year of Project Management and Estimating experience
- Ability to effectively present information in one-on-one, small or large group situations
- Demonstrated ability to solve problems and make prudent decisions
- Strong knowledge of MS Office and Xactimate and any CMS
- IICRC Certifications are highly desirable
Compensation: $70,000.00 - $85,000.00 per year
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