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Customer Support Specialist for Investor Relations

2 months ago

Kapp Heights, Pennsylvania, United States Spectrum Ventures Full time
About the Role

We are seeking a highly skilled Customer Support Specialist to join our Investor Relations team in Erlangen. As a key member of our team, you will provide exceptional support to fund shareholders, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide timely and accurate support to fund shareholders, addressing their inquiries and concerns.
  • Assist with the organization of shareholder meetings, ensuring seamless execution and effective communication.
  • Act as the primary point of contact for investors, trust limited partners, and distribution partners, providing expert guidance and support.
  • Process general correspondence and payments to investors, maintaining accurate records and ensuring timely resolution.
  • Prepare capital requests, deposit confirmations, and manage reminders, ensuring compliance with regulatory requirements.
  • Maintain accurate master data, ensuring up-to-date information and efficient processing.
Requirements

To succeed in this role, you will possess excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders. You will also have a strong understanding of investor relations and customer service principles, with the ability to work in a fast-paced environment.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.