Software Onboarding Expert

2 weeks ago


Irvine, California, United States SurePrep Full time
About SurePrep

SurePrep is a dynamic company that provides innovative software solutions to the tax and accounting industry.

We are seeking an experienced Implementation Specialist to join our team and play a critical role in the implementation experience for our customers.

Key Responsibilities
  • Set up workstations and ensure a seamless onboarding experience for customers.
  • Coordinate multiple customer touchpoints and implementation milestones.
  • Collaborate with cross-functional teams to support project kick-offs and milestones.
  • Resolve issues promptly and effectively.
  • Meet performance objectives established by Management.

Our ideal candidate will have a strong background in customer service and software implementation coordination. We offer a competitive salary range of $65,000 - $80,000 per year, depending on experience.



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