Insurance Collections Specialist

17 hours ago


Jacksonville, Florida, United States Borland Groover Full time

**About Borland Groover**

Borland Groover is a leading gastroenterology provider in Florida, dedicated to delivering exceptional care and improving patient lives. Our mission is built on four core values: quality, accountability, compassion, and collaboration.

Job Summary

The Jacksonville Center for Endoscopy is seeking a highly skilled Billing and Accounts Receivable Professional to ensure timely and accurate insurance company and patient revenue collection. This role is responsible for managing accounts receivable, posting payments, checking patient eligibility, and resolving billing issues.

Key Responsibilities

  • Provide prompt and effective accounts receivable follow-up
  • Post insurance company payments accurately and efficiently
  • Check patient eligibility for services and benefits
  • Enter charges correctly and process denials with primary, secondary, and tertiary payers
  • Filing appeals and working with insurance refunds and credit reports
  • Adjust balances according to contractual obligations and assign to secondary or tertiary payers or patients as needed
  • Rebill claims and build/send electronic claims
  • Print and mail paper claims when necessary
  • Process payment postings and ERA (Electronic Remittance Advice) processing
  • Handle patient inquiries regarding insurance questions
  • Work on electronic claims send reports for rejections and require access to PHI (Personal Health Information), HIPAA training is mandatory, and HIPAA compliance expected

Requirements and Qualifications

  • Knowledge of general principles of insurance collections
  • Able to work as part of a team and toggle multiple tasks effectively
  • Excellent communication skills to interact with insurance companies, patients, and other stakeholders
  • Able to obtain information and accurately enter it into the system
  • Pleasant personality and fluent English language skills
  • Accurate data entry skills

Benefits Package

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K Retirement Plan
  • Life Insurance
  • Short- and Long-term Disability Insurance
  • Profit Sharing
  • Supplemental Insurance
  • Education and Tuition Reimbursement funding
  • Initial Uniform Allowance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Volunteer Time Off (VTO)
  • Paid Holidays

Estimated Salary Range: $45,000 - $60,000 per annum, depending on experience and qualifications.



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