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Front Desk Coordinator

3 weeks ago

Norwood, Massachusetts, United States Arbor Lodging Full time
Job Summary
A competitive salary of $35,000 - $40,000 per year awaits an energetic and customer-focused individual to join our team as a Front Desk Agent. In this role, you will be the first point of contact for guests, providing exceptional service and ensuring their stay with us is nothing short of memorable.

We are looking for someone who embodies the principles of Arbor Lodging: doing the right thing, leading with heart, being accountable, aiming higher, and celebrating differences. If you share our passion for delivering outstanding hospitality and have a keen eye for detail, we want to hear from you

Your primary responsibilities will include:
  • Greeting and registering guests in a friendly and welcoming manner
  • Distributing room keys and verifying reservations
  • Handling guest inquiries and resolving any issues that may arise
  • Upselling additional facilities and services to enhance the guest experience
  • Processing payments and maintaining accurate financial records
  • Communicating effectively with other departments to ensure seamless operations
As a valued member of our team, you can expect a comprehensive benefits package, including a 401k program with company match, annual reviews with potential for increase, and opportunities for growth and development within the company.

Arbor Lodging is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.