Pet Store Manager
3 weeks ago
Are you a motivated and experienced retail professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and leading a high-performing team? We are seeking a Store Manager to join our team at Pet Supermarket
Key Responsibilities:- Drive sales, service, and customer experience initiatives in store to achieve sales, KPIs, and other store performance goals.
- Lead and develop a high-performing team to deliver World Class Service to all customers.
- Ensure the well-being of all pets, operational standards, and sales goals are met.
- Build relationships and drive ongoing customer satisfaction, review customer ratings, and take action as needed.
- Focus on the customer experience, brand, and loyalty awareness by building relationships throughout the community.
- Minimum 3-5 years in a retail manager role or a minimum of 1 year in a Store Manager role.
- Enjoy working with and around animals.
- College degree an asset.
- Ability to work a flexible work schedule, including morning, evenings, weekends, and holidays.
- Ability to work a rotating schedule, including 2 closing shifts per week, 1 full weekend (Saturday and Sunday) every period, and 1 full weekend off every period if coverage permits.
- Must work a minimum of 45 hours per week.
- Must possess a valid driver's license and access to a motor vehicle.
- Competitive pay.
- Full-time benefits and 401K.
- Vacation and sick time.
- Employee discounts.
- Flexible schedule.
- Room for advancement.
- Working with pets
- Customer Focus: Build a store environment that consistently delivers exceptional customer experiences.
- Motivating Others: Creates a positive and inclusive environment that allows people to strive to do their best work.
- Drive for Results: Foster an environment in which associates are accountable for meeting and exceeding goals.
- Interpersonal Savvy: Has the ability to adapt to change and collaborate well with others.
- Talent Development: Develop the team through growth opportunities and real-time feedback.
- Time Management: Uses his/her/their time effectively and efficiently.
- Delegation: Clearly and comfortably delegates both routine and important tasks and decisions.
- Building Effective Teams: Creates strong morale and spirit in his/her/their team.
Pet Supermarket is an equal opportunity employer and a Drug-Free Workplace.
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