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Retail Store Manager Assistant

2 months ago


Garden City, Michigan, United States Blue Nile Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Showroom Manager to join our team at Blue Nile. As a key member of our retail showroom team, you will be responsible for leading a team of Luxury Sales Consultants and providing exceptional customer service to our clients.

Key Responsibilities:

  • Lead a team of Luxury Sales Consultants to achieve sales and customer service goals
  • Provide coaching and guidance to team members to ensure they have the skills and knowledge to provide world-class customer service
  • Develop and implement sales strategies to drive revenue growth and increase customer loyalty
  • Manage daily, weekly, and monthly KPIs to ensure team performance and progress
  • Collaborate with the management team to develop and implement store standards and policies
  • Stay up-to-date on industry trends and competitor activity to ensure Blue Nile remains competitive

Requirements:

  • 3+ years of customer service/sales background
  • Jewelry experience is not required, but preferred
  • Prior management experience in retail
  • Proven track record of increasing personal sales volume
  • Effective communication and leadership skills
  • Ability to make decisions quickly and accurately
  • Proficient in Microsoft Office
  • Strong sense of urgency and bias for action

What We Offer:

Blue Nile offers a competitive hourly pay range of $25.90 - $37.55, as well as medical, vision, dental coverage, and a 401(k) employer match. We are an equal opportunity employer and welcome applications from diverse candidates.