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Retail Store Manager Assistant
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Assistant Showroom Manager to join our team at Blue Nile. As a key member of our retail showroom team, you will be responsible for leading a team of Luxury Sales Consultants and providing exceptional customer service to our clients.
Key Responsibilities:
- Lead a team of Luxury Sales Consultants to achieve sales and customer service goals
- Provide coaching and guidance to team members to ensure they have the skills and knowledge to provide world-class customer service
- Develop and implement sales strategies to drive revenue growth and increase customer loyalty
- Manage daily, weekly, and monthly KPIs to ensure team performance and progress
- Collaborate with the management team to develop and implement store standards and policies
- Stay up-to-date on industry trends and competitor activity to ensure Blue Nile remains competitive
Requirements:
- 3+ years of customer service/sales background
- Jewelry experience is not required, but preferred
- Prior management experience in retail
- Proven track record of increasing personal sales volume
- Effective communication and leadership skills
- Ability to make decisions quickly and accurately
- Proficient in Microsoft Office
- Strong sense of urgency and bias for action
What We Offer:
Blue Nile offers a competitive hourly pay range of $25.90 - $37.55, as well as medical, vision, dental coverage, and a 401(k) employer match. We are an equal opportunity employer and welcome applications from diverse candidates.