Customer Experience Coordinator

4 days ago


Clara City, Minnesota, United States THE PAPER STORE Full time
Job Summary
The Paper Store is seeking a highly motivated Customer Experience Coordinator to join our team. In this role, you will be responsible for creating a welcoming and engaging store environment, driving customer loyalty, and developing relationships with customers and vendors. If you have a passion for delivering exceptional customer experiences and building strong relationships, we want to hear from you

Responsibilities:
- Create a welcoming and engaging store environment through visual merchandising, lighting, and music
- Develop and implement strategies to drive customer loyalty and retention
- Build and maintain relationships with customers, vendors, and community partners
- Collaborate with other departments to ensure seamless execution of business initiatives
- Analyze customer feedback and develop reports to inform business decisions

Requirements:
- 1+ year of customer-facing experience, preferably in a specialty store environment
- Proven track record of driving customer loyalty and retention
- Strong communication and interpersonal skills, with ability to build relationships with customers and vendors
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks
- Basic knowledge of MS Office and point-of-sale systems preferred

Salary Range:$40,000-$60,000 per year, depending on experience

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