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Customer Service Agent

2 months ago

Atlanta, Georgia, United States Ameris Bank Full time

Bilingual Customer Support Representative

Job Category: Customer Service/Call Center

Overview

Ameris Bank is in search of a committed Bilingual Customer Support Representative to deliver outstanding assistance to our esteemed clients. In this role, you will be instrumental in fostering customer satisfaction and loyalty.

Key Responsibilities:

  • Deliver courteous and timely customer service
  • Investigate and address customer inquiries
  • Stay informed about banking products and services
  • Assess customer needs and suggest suitable solutions

Qualifications:

  • Fluency in Spanish is essential
  • Competence in Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Capability to manage multiple tasks and collaborate effectively within a team

Experience:

  • Preferred 1+ years in customer service or call center roles
  • Preferred 1+ years in the financial services sector

Equal Opportunity Employer:

Ameris Bank is an Equal Opportunity Employer, ensuring a diverse and inclusive workplace. We do not discriminate against employees or applicants based on salary inquiries and comply with all legal obligations.