IT Infrastructure Specialist

4 weeks ago


New York, New York, United States Pentasia Full time

Pentasia is seeking a skilled IT Infrastructure Specialist to ensure seamless network operations and provide top-tier support to end-users.

Key Responsibilities:

  • Network Performance Management: Monitor, manage, and maintain network performance, updates, and troubleshoot issues.
  • Hardware and Software Installation: Install, configure, and maintain network hardware; support VPNs, LANs, and WANs.
  • Security Management: Implement and monitor security measures; conduct security audits and vulnerability assessments.
  • Documentation and Reporting: Maintain network records and prepare performance reports.
  • Technical Support: Provide end-user support and assist in developing network policies.
  • Collaboration and Training: Coordinate with IT staff on upgrades and improvements; assist in user training.

Qualifications:

  • CompTIA Network+ or Cisco CCNA Certification: Preferred.
  • At least 5 years of experience in network administration or IT support: Required.
  • Strong knowledge of network protocols, TCP/IP, and hardware: Essential.
  • Proficient in network configuration and troubleshooting: Required.
  • Experience with network security practices: Essential.
  • Familiarity with Windows and Linux: Required.
  • Travel: Ability to travel to client sites for HW/SW installations.


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