Ice Rink Customer Experience Associate

5 days ago


Philadelphia, Pennsylvania, United States The University of Pennsylvania Full time

The University of Pennsylvania, a world-renowned leader in education and research, is seeking a motivated individual to join our team as a Customer Service Rink Attendant at the Class of 1923 Ice Rink. As a vital member of our ice rink operations team, you will be responsible for ensuring a safe and enjoyable experience for our patrons. Your primary duties will include responding to customer inquiries, performing programming tasks, and maintaining the cleanliness of the facility.

This role requires strong verbal communication skills, the ability to lift up to 50 pounds, and a high school diploma or equivalent. Previous retail or sales experience is desirable, but not required. If you are a team player with excellent customer service skills and a passion for creating memorable experiences, we encourage you to apply.

As a Temporary Employee - Non-Exempt, you will work a maximum of 29 hours per week, primarily evening and weekend shifts, with some daytime hours expected. The pay range for this position is $7.25 - $15.00 hourly, depending on qualifications and experience. We offer a unique working environment within the city of Philadelphia, with easy access to educational, cultural, and recreational activities.


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