Customer Service Representative

2 days ago


Philadelphia, Pennsylvania, United States The University of Pennsylvania Full time

The University of Pennsylvania's Class of 1923 Ice Rink offers a unique opportunity for a Customer Service Rink Attendant to provide exceptional customer service and ensure the safety of patrons during events and programs. As a member of our team, you will be working in a fast-paced environment, interacting with customers, and collaborating with Shift Supervisors and Managers to maintain a safe and enjoyable experience for all.

About the Role:

  • You will be responsible for responding to customer inquiries and questions, performing programming duties, and maintaining a focus on ensuring safety and customer experience at all times.
  • As a Customer Service Rink Attendant, you will work closely with Shift Supervisors and Managers to enforce University policies within the facility.
  • Additionally, you will perform skate rental tasks, including distribution and collection of rental skates during public skating, late night skate, and private ice skate sessions.

What We Offer:

  • An estimated hourly rate of $9.05 - $17.40, based on the location in Philadelphia, Pennsylvania.
  • A dynamic work environment with opportunities for professional growth and development.
  • The chance to work with a diverse group of colleagues who share your passion for delivering exceptional customer service.

How to Apply:

Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.



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