Branch Manager
2 months ago
About Nicolet National Bank
Nicolet National Bank is a community-focused financial institution that prioritizes the needs of its customers. Our core values drive every decision we make, and we strive to create a work environment where our employees feel valued, respected, and supported.
Job Summary
We are seeking a highly motivated and experienced Branch Manager to lead our retail banking team. As a Branch Manager, you will be responsible for driving new business growth, coaching and developing your team, and delivering exceptional customer experiences.
Key Responsibilities
- Foster a Culture of Excellence
- Develop and maintain a culture that aligns with Nicolet's purpose, core values, and strategy.
- Model Nicolet's values and behaviors in all interactions.
- Drive Business Growth
- Develop and execute a branch business plan to maximize business growth, wallet share, and customer retention.
- Conduct sales calls, establish a personal referral network, and engage in other business development activities.
- Lead and Develop Your Team
- Improve team performance, recognize and reward outstanding performance, and coach employees to achieve their full potential.
- Support employee development and manage underperforming team members.
- Deliver Exceptional Customer Experiences
- Deepen consumer and business customer relationships by providing memorable customer experiences.
- Cultivate key internal partnerships to drive business growth in the trade area.
- Manage Branch Operations
- Oversee the overall operations of the branch, ensuring compliance with operational, security, risk, and regulatory policies and procedures.
- Maintain knowledge of products, services, technology, and policies, and educate team members accordingly.
- Community Involvement
- Develop and maintain a network in the community to enhance Nicolet's visibility and build strong referral sources for new business.
- Support Nicolet's community involvement and participate in community activities.
- Leadership and Diversity
- Create a culture that attracts, retains, and grows a diverse team that values inclusion and engagement.
- Understand and communicate the value of diversity within the workplace and work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification.
Qualifications
- Bachelor's degree in banking, finance, or a related field.
- 3-5 years of retail banking experience, with 5+ years of experience preferred.
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